FREQUENTLY ASKED QUESTIONS

Comptoir Nautique is the one-stop online store for all the marine electronics and accessories you need. Whether you're a fishing or sailing enthusiast, you'll find a wide selection of quality products from the best brands in the industry, including Garmin, Humminbird, Lowrance, Furuno, Simrad and B&G.

Our range includes GPS, depth finders, radars, autopilots, safety equipment, technical equipment and more. Whether you're sailing, powerboating, sea or freshwater fishing, Comptoir Nautique has what you need to enjoy your nautical activities to the full, all at the best price in Europe.

But that's not all! Comptoir Nautique also offers detailed buying guides and tutorials to help you choose and make the most of your equipment. Our team of experts is here to support you and make sure you get the most out of your equipment.

Comptoir Nautique is your trusted online partner for equipping your boat with the electronics and accessories of your dreams. Visit-now to discover our products and benefit from our expert advice.

Whether you're a keen sailor or an experienced angler, we've got everything you need at Comptoir Nautique! Our wide range of products covers all your needs in electronic equipment and accessories for boating and fishing.

Among our main categories, you'll find high-quality GPS, depth finders, radars, autopilots, portable or fixed VHF communication systems to equip your boat. The best brands in the sector, such as Garmin, Humminbird, Lowrance, Simrad, Raymarine, Furuno, Navicom...

We also offer all the safety equipment you need to sail with complete peace of mind, from life jackets and distress beacons to AIS and Mob (man overboard) systems.

Fishing enthusiasts will also find what they're looking for, with a selection of electric motors, echo sounders, float tubes, bait boats and accessories such as rod holders-, nets and landing nets.

And to complete your installation, don't forget to take a look at our range of charts Navionics, C-Map, Garmin and our accessories such as RAM holders, protective covers, etc. which will complement your depth finders.

Whether you're a yachtsman or a boating professional, at Comptoir Nautique you'll find everything you need for safe and efficient navigation. Come and discover our complete and varied catalog to equip your motorboat or sailboat from A to Z!

Our advisers are available from 9am to 5pm, Monday to Friday, to answer your questions by telephone on 09 88 19 57 99 or by email at contact@comptoirnautique.com.. You can also contact us via the contact form or open an after-sales ticket if your request concerns a problem with an order.

Our online store is open 24 hours a day, 7 days a week, 365 days a year.

We ship Monday to Friday. Your order can be dispatched the same day if it is placed before 3pm and the products are in stock.

Our customer service is available Monday to Friday from 9am to 5pm to answer your questions by email or telephone.

To find the right product for your boat, you can :

• Contact us by phone or email, giving us details of your boat and the equipment installed (model, make, reference, etc.) so that our experts can check compatibility and recommend the best equipment for your use.
• Read the product data sheets carefully and download the accompanying manuals and technical documents. We strive to make these sheets as clear and accurate as possible to provide you with all the information you need.
• Consult our blog, which contains numerous articles on a variety of subjects. This will help you learn more, compare products and make the best choice.
• Look at the information, images and mini-guides provided in the category pages at the top or bottom of the pages. This can also help you in your decision.

To create a customer account, please follow the steps below:

• Click on"my account" at the top of the home page
• Click on"No account? Create-one." If you don't have an account, otherwise log in-.
• Fill in the registration form with your personal information.
• Choose a strong password (minimum 6 characters, including capital letters and special characters).
• Click on the "Create my account" button.

To change your personal information, please follow these steps:

• Log on to your customer account at-.
• Click on the"My Account" icon at the top of the home page.
• Click on the"Information" link.
• Modify your personal information and click on the "Save" button.

If you have forgotten your password, please follow the steps below:

• Click on"My account" at the top of the home page.
• Click on the"Forgot your password?" link below the password.
• Enter your email address and click on the "Send" button.
• You'll receive an email with a link to reset your password (remember to check your spam folder)

If you are already logged in and wish to change your password:

• Click on"My account" at the top of the home page.
• Click on the"Information" link
• In the "New password" field, enter the new password.
• Click on "Save".

You can unsubscribe from the newsletter simply by clicking on the unsubscribe link at the bottom of any newsletter you receive. Please do not hesitate to contact us if you encounter any difficulties.

Our legal notice and general terms and conditions of sale are available on our website, at the bottom of the page. In the legal notice, you'll find information about the company, the terms of use of the site and personal data protection. In the terms and conditions, you'll find information about purchasing, payment methods, delivery, returns, cancellation, guarantees, etc.

Comptoir Nautique collects the following personal information:

• Your last name, first name and e-mail address-
• Your postal address
• Your telephone number
• Your date of birth
• Your order history

Comptoir Nautique undertakes not to resell or communicate this information to third parties. This information is only used to :

• Send you your orders
• To contact you in the event of a problem with an order
• To contact you in the context of a commercial offer or to finalize a purchase.
• To send you personalized communications by e-, which you can unsubscribe from at any time.

Your personal information is accessible to Comptoir Nautique employees who need access to it to process your orders and provide you with services.