Delivery and transport

What are the delivery charges?

Admin, the 07/06/2024

Delivery costs vary according to the weight and destination of your order. You can check the costs during the checkout process on the shopping cart page.

Depending on the weight and volume of the products, we reserve the right to invoice a supplement after the order has been placed if the amount initially invoiced was not high enough.

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What are the delivery times?

Admin, the 07/06/2024

Delivery times depend on where you live and the delivery method you choose.

In general, deliveries take between 2 and 4 working days for France (after dispatch)

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How can I track my order on Comptoir Nautique?

Admin, the 07/06/2024

Once your order has been dispatched, you will receive a confirmation email containing a tracking link from the chosen post office or carrier, so you can follow the progress of your package.

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What delivery options are available on Comptoir Nautique?

Admin, the 07/06/2024

Comptoir Nautique offers different delivery options to suit your needs:

Standard home delivery:

  • Average delivery time 2 to 4 working days
  • Remember to give your telephone number when ordering to receive a secure code that will enable you to collect your parcel from the delivery driver

Delivery to standard relay points:

  • Average delivery time 2 to 4 working days
  • You have around 7 days to collect your parcel from the relay point

Express home delivery :

  • Delivery time 1 to 2 days

Express delivery to a relay point :

  • Delivery time 1 to 2 days

Choose your delivery method when confirming your order

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Does Comptoir Nautique deliver abroad?

Admin, the 07/06/2024

Yes, we deliver to France, Europe and worldwide. Check the shipping rates during checkout, just after entering your delivery address.

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What is Comptoir Nautique 's return and cancellation policy?

Admin, the 07/06/2024

We offer a 14-day return policy from receipt of your order. You are responsible for return shipping costs. Please refer to our returns page and our terms and conditions for more information on returns and cancellation (some products cannot be returned or exchanged).

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Practical questions

What is- comptoirnautique.com ?

Admin, the 07/06/2024

Comptoir Nautique is the one-stop online store for all the marine electronics and accessories you need. Whether you're a fishing or sailing enthusiast, you'll find a wide selection of quality products from the best brands in the industry, including Garmin, Humminbird, Lowrance, Furuno, Simrad and B&G.

Our range includes GPS, depth finders, radars, autopilots, safety equipment, technical equipment and more. Whether you're sailing, powerboating, sea or freshwater fishing, Comptoir Nautique has what you need to enjoy your nautical activities to the full, all at the best price in Europe.

But that's not all! Comptoir Nautique also offers detailed buying guides and tutorials to help you choose and make the most of your equipment. Our team of experts is here to support you and make sure you get the most out of your equipment.

Comptoir Nautique is your trusted online partner for equipping your boat with the electronics and accessories of your dreams. Visit-now to discover our products and benefit from our expert advice.

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What products can you find-- at Comptoir Nautique?

Admin, the 07/06/2024

Whether you're a keen sailor or an experienced angler, we've got everything you need at Comptoir Nautique! Our wide range of products covers all your needs in electronic equipment and accessories for boating and fishing.

Among our main categories, you'll find high-quality GPS, depth finders, radars, autopilots, portable or fixed VHF communication systems to equip your boat. The best brands in the sector, such as Garmin, Humminbird, Lowrance, Simrad, Raymarine, Furuno, Navicom...

We also offer all the safety equipment you need to sail with complete peace of mind, from life jackets and distress beacons to AIS and Mob (man overboard) systems.

Fishing enthusiasts will also find what they're looking for, with a selection of electric motors, echo sounders, float tubes, bait boats and accessories such as rod holders-, nets and landing nets.

And to complete your installation, don't forget to take a look at our range of charts Navionics, C-Map, Garmin and our accessories such as RAM holders, protective covers, etc. which will complement your depth finders.

Whether you're a yachtsman or a boating professional, at Comptoir Nautique you'll find everything you need for safe and efficient navigation. Come and discover our complete and varied catalog to equip your motorboat or sailboat from A to Z!

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How to contact Comptoir Nautique

Admin, the 07/06/2024

Our advisers are available from 9am to 5pm, Monday to Friday, to answer your questions by telephone on 09 88 19 57 99 or by email at contact@comptoirnautique.com.. You can also contact us via the contact form or open an after-sales ticket if your request concerns a problem with an order.

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What are your opening hours?

Admin, the 07/06/2024

Our online store is open 24 hours a day, 7 days a week, 365 days a year.

We ship Monday to Friday. Your order can be dispatched the same day if it is placed before 3pm and the products are in stock.

Our customer service is available Monday to Friday from 9am to 5pm to answer your questions by email or telephone.

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How do I choose my product?

Admin, the 07/06/2024

To find the right product for your boat, you can :

  • Contact us by phone or email, giving us details of your boat and the equipment installed (model, make, reference, etc.) so that our experts can check compatibility and recommend the best equipment for your use.
  • Read the product data sheets carefully and download the accompanying manuals and technical documents. We strive to make these sheets as clear and accurate as possible to provide you with all the information you need.
  • Consult our blog, which contains numerous articles on a variety of subjects. This will help you learn more, compare products and make the best choice.
  • Look at the information, images and mini-guides provided in the category pages at the top or bottom of the pages. This can also help you in your decision.
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How can-I create a customer account?

Admin, the 07/06/2024

To create a customer account, please follow the steps below:

  • Click on"my account" at the top of the home page
  • Click on"No account? Create-one." If you don't have an account, otherwise log in-.
  • Fill in the registration form with your personal information.
  • Choose a strong password (minimum 6 characters, including capital letters and special characters).
  • Click on the "Create my account" button.
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Ordering and payment

Can-I cancel my order on Comptoir Nautique?

Admin, the 07/06/2024

Yes, you can cancel your order at any time prior to shipment. You can contact our customer service department by telephone to request a cancellation or modification. (Monday to Friday between 9am and 5pm)

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Can-be paid in instalments on Comptoir Nautique?

Admin, the 07/06/2024

We offer several payment plans with our partner Oney Bank:

  • Payment in 3 or 4 instalments: available for purchases from €100 up to €3,000,
  • 10 to 60 instalments: available for purchases from €500 up to €20,000

Payments in instalments are available in France and in the DOM-TOM.

Please note that charges apply for these multi-payment facilities. The exact amount of the charges is communicated to you via the "simulate" option before order validation.

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What if my order has already been shipped?

Admin, the 07/06/2024

If your order has already been shipped, you cannot cancel it. You will have to follow the return and cancellation procedure once-your order has been received.

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Following a return, when will-I be reimbursed?

Admin, the 07/06/2024

We will refund the amount of your order within 14 days of receiving your cancellation request. The refund will be made to the payment method you used to place your order. You are responsible for return shipping costs.

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How do I place an order on Comptoir Nautique?

Admin, the 07/06/2024

To place an order, simply browse our site, select the desired products and add them to the basket, validate your basket, insert your postal address, select your delivery method, and follow the secure payment steps.

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Which payment methods do you accept-on Comptoir Nautique?

Admin, the 07/06/2024

We offer various payment options to make your purchase easier:

  • Credit card (Visa, Mastercard, American Express)
  • Payment via Satispay
  • Bank transfer via Fintecture
  • Payment in instalments, from 3 to 60 months, via Oney

Whatever your preferred method of payment, we offer you the flexibility to pay for your purchases in the way that's most convenient for you.

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